At Renew Mental Healthcare, we respect the privacy and confidentiality of individuals seeking psychiatric care.

Patient health information is handled in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Our Notice of Privacy Practices provides additional information about how protected health information may be used and disclosed, your privacy rights, and how to raise privacy concerns.

To request a copy of our Notice of Privacy Practices or ask a general privacy question, please contact our office at (860) 969-4672.

For sensitive medical or psychiatric information, please use our designated secure patient communication channels rather than ordinary website contact forms or email.

Protecting your personal health information is important to us.

For communication involving medical history, medications, symptoms, treatment concerns, or other sensitive health information, please use Renew Mental Healthcare's designated secure patient portal.

Patient Portal: https://renewmhc.intakeq.com

For general administrative questions, you may contact our office at (860) 969-4672 or [email protected].

Please avoid sending confidential medical or psychiatric information through regular email or unsecured website forms.

Messages submitted through routine communication channels may not be reviewed immediately. Do not use these channels for emergencies or urgent psychiatric concerns.

Important: Renew Mental Healthcare is not an emergency or crisis response service.

If you or someone else is experiencing an immediate medical or psychiatric emergency, call 911 or go to the nearest emergency department.

Mental Health Crisis Support

If you are experiencing emotional distress, thoughts of suicide or a mental health crisis, call or text 988 to reach the 988 Suicide & Crisis Lifeline. Support is available 24 hours a day, seven days a week.

For Existing Patients

The patient portal, appointment scheduling system, email and routine office communications are not monitored continuously and should not be used for emergencies.

If you need immediate assistance, seek emergency services or contact an appropriate crisis resource rather than waiting for a response from the practice.

Renew Mental Healthcare is committed to making information about our psychiatric services accessible to all individuals.

We strive to provide a welcoming and inclusive experience for patients and visitors, including individuals with disabilities.

If you experience difficulty accessing information on our website, using online scheduling, or completing patient forms, please contact our office for assistance.

Telephone: (860) 969-4672

Email: [email protected]

We welcome feedback about website accessibility and will work with you to identify reasonable alternatives for accessing information and services.

For general questions about patient privacy, access to our Notice of Privacy Practices, or administrative concerns, please contact Renew Mental Healthcare.

Renew Mental Healthcare

300 Hebron Avenue, Suite 217
Glastonbury, CT 06033

Telephone: (860) 969-4672

Fax: (860) 996-8651

Email: [email protected]

Please do not include sensitive medical or psychiatric information in regular email messages or unsecured website contact forms.

Existing patients should use the designated patient portal for confidential clinical communication.

For emergencies, call 911 or seek immediate emergency medical assistance.

Our HIPAA Notice of Privacy Practices explains how Renew Mental Healthcare may use and disclose your protected health information, your rights regarding your medical records, and how to raise privacy concerns.

Our HIPAA Notice of Privacy Practices explains how Renew Mental Healthcare may use and disclose protected health information, your rights regarding your health information and how to raise privacy concerns.

Our Notice of Privacy Practices is available electronically on this website. You may also request a copy by contacting our office at (860) 969-4672.